WhatsApp Business Marketing
Turn timely WhatsApp conversations into repeat purchases, order updates, and customer support your shoppers actually respond to.
Clear, customer-owned WhatsApp access
Your WABA is yours. Your Meta billing stays direct.
Shrinkit does not charge WhatsApp Cloud API usage fees and does not add a pass-through markup to Meta usage charges.
Your business pays Meta directly for any applicable Meta WhatsApp fees. Shrinkit does not collect or resell those charges.
Your WhatsApp Business Account (WABA) is owned by your business, not Shrinkit. You can migrate it to another provider or platform under Meta’s migration process.
Features
Send the message that fits the moment
Use relevant WhatsApp messages for offers, order updates, reminders, and follow-ups instead of sending the same campaign to every customer.
Turn replies into the next sale
Keep customer questions and responses close to the campaign so your team can respond quickly and move interested shoppers forward.
Make WhatsApp part of your revenue workflow
Coordinate WhatsApp with your store, email, SMS, and automations so customers receive useful updates instead of disconnected messages.
Use Cases
Exclusive offers
Send special offers and exclusive promotions to opted-in WhatsApp customers to build loyalty.
Order confirmations
Send instant order confirmations and clear delivery updates over WhatsApp.
Automated reminders
Follow up at the right moment without repetitive manual work.
Personal customer service
Give customers fast, personal answers on WhatsApp.
WhatsApp campaigns with control
Turn a customer moment into a useful conversation
Use approved WhatsApp templates for relevant updates and campaigns, then keep the reply in the same customer journey. This gives your team a practical way to follow up without treating every customer like a broadcast list.
- 01Choose the audience and the message that matches its context.
- 02Use a Meta-approved template when the conversation window requires one.
- 03Respond to customer replies and use what you learn to improve the next send.
Your business pays Meta directly for WhatsApp Cloud API conversations. Shrinkit does not add usage or pass-through fees, and your WABA remains yours.
Compare normal WhatsApp (QR-paired) and WhatsApp Cloud
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