Confirm COD Orders and Recover Lost Sales—Automatically
Connect Shrinkit to Salla, Zid, or Shopify to confirm cash-on-delivery orders, recover abandoned carts, and re-engage customers through WhatsApp, SMS, email, and web push—without coding.
Trusted by brands across Saudi Arabia, the Gulf, and Egypt
COD confirmation
Three ways to confirm every COD order
When a cash-on-delivery order lands in your store, Shrinkit contacts the customer before you ship—and writes the answer back to Salla, Zid, or Shopify.
WhatsApp buttons
What happens
The customer taps Confirm, Cancel, or Call me.
What you need
A connected WhatsApp Cloud API channel and an approved message template.
AI assistant
What happens
Confirms in a natural tone, answers simple questions, and hands off to your team when needed.
What you need
WhatsApp Cloud API, a configured AI flow, and human-handover rules.
Callback queue
What happens
Adds the order to a call queue for your team.
What you need
Staff to make the calls, or the voice agent on the Scale plan.
What happens in your store
- Confirm moves the order forward.
- Cancel cancels the order and restocks inventory where the platform supports it.
- Call me leaves the order pending for your team.
Integrate Now on Your Store
One Dashboard for Salla, Zid and Shopify
Shrinkit reads your real orders, carts, products and customers — then does the follow-up for you.
Cut refused COD deliveries
Recover carts before they go cold
Bring customers back to buy again
Send dynamic, engaging emails with personalized content, like recommended products.
Reach your most engaged VIP customers. you can even have 2-way conversations.
Boost engagement and bring shoppers back with perfectly timed browser notifications.
Confirm orders, answer questions and sell again — on the channel your customers already use.
Automate, Engage, Grow
COD order confirmation
Abandoned cart recovery
Unified inbox
Automations
AI bot flows
WhatsApp, SMS, email & web push campaigns
Customer records & segments
Shipping analytics
Why Choose Shrinkit?
Built for cash on delivery
COD is how the region buys. Shrinkit confirms unpaid orders over WhatsApp before you ship them — and writes the result back to Salla, Zid or Shopify.
A Saudi-Arabic AI voice agent
The voice agent calls customers in Saudi Arabic to confirm or follow up on orders, then hands cases that need help to your team.
No-code, one tool instead of five
Install from the Salla, Zid or Shopify marketplace. Store data, messaging, automation and analytics in one place.
Integrations
Connect your store, your channels, and your team
Cut refused COD deliveries
Recover carts before they go cold
Bring customers back to buy again
Fuel faster online business growth
Stop paying to ship refusals
Confirm COD orders before they leave the warehouse
Recover abandoned carts
Chase the carts your shoppers left behind, automatically
Answer everyone in one place
WhatsApp Cloud API and QR-linked WhatsApp in one inbox
No marketer required
Turn on prebuilt automations in one click
Boost repeat purchases
Send offers to the segments most likely to buy again
Know what shipping really costs
Delivery charges broken down by carrier, method and destination
Pricing
Simple monthly plans. Pay yearly and get two months free.
Starter
Best for engaging and segmenting customers.
$ 19/month
Web push, email & SMS campaigns- Campaign analytics & delivery logs
- Marketing CRM & segments
Growth
Best for recovering revenue with WhatsApp COD confirmation and cart recovery.
$ 39/month
- All Starter Plan Features
- COD confirmation over WhatsApp
- Unified inbox for WhatsApp Cloud API & QR-linked WhatsApp
- Automations & abandoned cart recovery
Scale
Best for automating conversations and calls with AI.
$ 59/month
- All Growth Plan Features
- Voice-call COD confirmation
- AI sales bot
- Shipping & purchase analytics
WhatsApp conversation fees are charged by Meta directly to your business. Shrinkit adds no markup to them.
Plans are priced in USD. Amounts in your local currency are approximate.
Compare plans
| Feature | Starter | Growth | Scale |
|---|---|---|---|
| Web push, email & SMS campaigns | ✓ | ✓ | ✓ |
| Campaign analytics & delivery logs | ✓ | ✓ | ✓ |
| Customer CRM & segments | ✓ | ✓ | ✓ |
| COD confirmation over WhatsApp | — | ✓ | ✓ |
| Unified inbox (WhatsApp Cloud API & QR-linked WhatsApp) | — | ✓ | ✓ |
| Automations & abandoned cart recovery | — | ✓ | ✓ |
| Voice-call COD confirmation (Saudi-Arabic AI agent) | — | — | ✓ |
| AI sales bot | — | — | ✓ |
| Shipping & purchase analytics | — | — | ✓ |
Explore Essential Guides
...بنـاء ولاء العـمـلاء
... تعلم كيف تبني ولاء العملاء الذي يعود با
...الدليل الشامل للتسوي
...اكتشف الدليل الشامل للتسويق على سناب شات
...التغلب على تخلي العم
... كل سلة متروكة على متجرك هي فرصة ضائعة.
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Confirm COD orders, recover abandoned carts, and bring customers back—automatically.
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