E-commerce growth

COD Confirmation & Cart Recovery for Saudi Stores | Shrinkit

Shrinkit confirms cash-on-delivery orders over WhatsApp and recovers abandoned carts for Salla, Zid and Shopify stores in Saudi Arabia. Fully Arabic, no code.

Cash on delivery, handled before the courier moves

Most Saudi stores lose margin the same way: a COD order ships, the customer changes their mind at the door, and the store pays for handling and both shipping legs. Shrinkit messages the customer on WhatsApp the moment the order lands, with Confirm, Cancel and Call-me buttons, then writes the outcome back into Salla, Zid or Shopify. Install it from the marketplace you already use.

What Shrinkit does for your store

• Confirm cash-on-delivery orders over WhatsApp before you ship them.
• Install straight from the Salla or Zid app marketplace — no developer needed.
• Recover abandoned carts automatically, with recovery counted honestly.
• Run WhatsApp, SMS, email and web push campaigns from one dashboard.
• An AI voice agent that speaks Saudi Arabic and calls customers to confirm and follow up on orders.

Frequently asked questions

Does Shrinkit work with Salla and Zid?

Yes. Install it from the Salla app store or the Zid app market. Confirmations and cancellations are written back to the order automatically.

Can customers confirm by phone call instead of WhatsApp?

Yes. On the Scale plan, an AI voice agent that speaks Saudi Arabic can call customers to confirm orders and hand cases that need help to your team. You can also use a callback queue for your own staff.

Which WhatsApp connection do I need?

COD confirmation buttons and the AI assistant need the official WhatsApp Cloud API. QR-linked WhatsApp works for everyday two-way chat in the unified inbox.